Everything a cell phone store or repair shop needs, in one system: repairs, sales, inventory, customers, employees and reports. Every feature on this page is included in one plan, $100 per month or $80 per month billed annually, with no limit on employees.
Repairs
Every repair gets a ticket from check-in to pickup, with its status, technician, notes and the parts used. RepairNest even learns which part goes with each repair.
Create tickets, assign technicians, track every status and keep a full repair history for each customer and device.
Learn more →Pick the phone and the repair, and the right part is allocated automatically. It learns from your own past repairs.
Learn more →Record the IMEI or serial number on every repair ticket and every phone you buy, stock and sell.
Learn more →Real-time alerts for repairs, inventory, sales and staff activity, so you can act fast.
Learn more →Laptop and desktop repairs, parts and sales in one system, built for computer repair counters.
Learn more →Console and controller repairs, parts, resale stock and accessory sales together.
Learn more →Sales and checkout
Ring up repairs, phones, accessories and bill payments in one sale, with professional receipts. Use our card payment integration or keep your own processor.
Fast checkout for repairs, phones, accessories and services, from one screen.
Learn more →Card payments connected to checkout. Processing with us is optional: you can keep your own processor.
Learn more →Show card and cash prices on every sale and switch the whole receipt at checkout. You set the difference, up to 4%.
Learn more →Deposits and payment plans, including pre-order deposits toward the next new phone before launch day.
Learn more →Take customer bill payments at the counter and record every transaction alongside your sales.
Learn more →Pin your most-sold parts, accessories and services to the checkout screen for one-tap selling.
Learn more →Create a sample repair ticket and ring up a phone and accessory sale in your own trial.
Try Yourself See PricingInventory
Know what is on the shelf at every location. Snap a photo or upload a PDF of a supplier invoice and the items go straight into stock.
Take a picture of a supplier invoice or upload the PDF. RepairNest reads it and adds the items to inventory.
Track purchases, vendor balances and returns of defective parts to suppliers (RMA) in one place.
Learn more →Track pre-owned devices with IMEI, purchase cost, condition and resale value.
Learn more →Parts added to a repair ticket come out of stock automatically, so your counts stay accurate.
Track dealer rebates and SPIFF payments, and see what is still unpaid.
Learn more →See stock for every store from one account, with per-location inventory.
Learn more →Customers and marketing
Every customer's repairs, purchases and layaways in one profile, with loyalty rewards, store credit and automatic Google review requests.
Customer details, repair history, purchases and follow-ups in one profile.
Learn more →Reward repeat customers with points, discounts and custom offers.
Learn more →A Google review QR code on every receipt, plus an automatic review request text after pickup*
Repair status updates by text and email, plus bulk text campaigns to your customers*
Give customers a credit balance to spend on a later visit instead of a refund.
Book repair appointments so you know what is coming in and when.
One plan with every feature included: $100 per month, or $80 per month billed annually, with no limit on employees.
Try Yourself See PricingEmployees and security
Know who rang up every sale and who opened the drawer. Pay commissions, track hours and keep every login protected, with no limit on employees.
A PIN on every sale when staff share a register, so each sale is tied to a person without logging out.
Learn more →Require an employee PIN every time the cash drawer opens.
Learn more →Back-office logins need a code from the owner's authenticator app, plus automatic logout when idle.
Learn more →Flat, percentage or tiered commissions on repairs, sales, bill payments and activations.
Learn more →Roles, permissions and performance for every employee, from one place.
Learn more →Staff clock in and out from the same system they sell on.
Learn more →Cash drawer shifts, denomination counts and day-end close-outs for every register.
Learn more →Business management
See profit, sales and technician performance, track expenses and run several stores from one account, in four languages, online or on Windows.
Profit and loss, sales, technician performance, parts profitability and inventory reports.
Learn more →Track rent, parts, utilities, salaries and other costs next to your sales.
Learn more →Run every store from one system, with central reporting and franchise management.
Learn more →Built-in AI for part selection, coupon creation, policy writing and store branding.
Learn more →English, Spanish, French or Arabic, set for each employee's login.
Learn more →Use RepairNest online from anywhere, or install the Windows app at the counter.
Learn more →$100 per month, or $80 per month billed annually, per location, with no limit on employees. Try it yourself first.
