Cloud-based POS and repair-shop management platform covering repair tickets, POS, inventory, CRM, employee management, expense tracking, and loyalty in one unified system.
Large, established repair-shop platform (13 industry verticals, 40+ integrations, franchise management, AI receptionist) aimed at multi-location and franchise operators.
“Not advertised” means the feature was not found on RepairDesk’s public marketing pages as of September 2026 it does not necessarily mean they lack it internally, only that they don’t market it.
| Core Features | Recommended RepairNest POS | RepairDesk |
|---|---|---|
| Repair ticket management & status tracking | ||
| Technician assignment & workload tracking | ||
| IMEI / device-level tracking | Not advertised | |
| Point of sale / checkout | ||
| Multi-location inventory management |
Serialized inventory, POs, GRNs
|
|
| Used / resale inventory handling |
Device buyback/trade
|
|
| CRM (customer profiles & history) | Not advertised as standalone | |
| Loyalty program | Paid add-on | |
| Layaway / installment payments | Not advertised | |
| Expense tracking & bill payment | Not advertised | |
| Employee roles & permissions |
+ Clock-in/out, attendance, payroll
|
|
| Employee transaction verification | Not advertised | |
| Cash drawer PIN lock | Not advertised | |
| Two-factor authentication (2FA) | Not advertised | |
| SMS & email notifications | ||
| Bulk SMS / marketing campaigns |
Marketing Automation module
|
|
| Appointment scheduling | Paid add-on (Appointments Pro) | |
| Customer self check-in / portal | ||
| Gift cards | ||
| Store credit | ||
| Diagnostic fee & loaner-device tracking | Not advertised | |
| Digital signature & pattern capture |
Digital signatures
|
|
| Franchise / multi-brand management |
Dedicated Franchise System
|
|
| Third-party integrations (QuickBooks, Zapier, etc.) |
40+ partners
|
|
| Public API | ||
| Technician performance & parts profitability |
Advanced KPIs & dashboards
|
All-inclusive platform with every feature unlocked per location.
1 Plan Fits All: $80/month per location paid annually. Includes repair tickets, POS, inventory, CRM, employee management, expense tracking, and loyalty with no tier lockouts or hidden add-ons.
Multi-tier plans scaled by shop volume and advanced features.
Starts at $79/store/month (Essential, billed annually) up to $119+/store/month (Growth) and a custom quote Advanced tier for multi-location/franchise setups.
Get a personalised demo and see how RepairNest can simplify your repairs, sales, and inventory management.